RIYUMYI PRIVACY POLICY
This Privacy Policy describes how Riyumyi collects, uses, and discloses your Personal Information when you visit or make a purchase from our site. We craft mechanical sanctuaries from raw wood, and just as we respect the natural grain of our materials, we possess an absolute respect for your personal data boundaries.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We collect Device Information including the version of your web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and exactly how you interact with the Site. This collection occurs automatically using cookies and log files to load the Site accurately for you and to perform analytics on Site usage to optimize our artisan workspace. We collect Order Information including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. We strictly use this to fulfill our contract with you, process your payment information, arrange for shipping, and provide you with invoices and order confirmations.
Once your wooden automaton is fully assembled, tested, and shipped, your digital files are permanently purged from our workshop servers. We absolutely refuse to use your personal memories for marketing, advertising, or any other external purpose without your explicit written consent.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information on their official privacy documentation. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use Google Analytics to help us understand how our customers use the Site. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. You can opt out of targeted advertising at any time by visiting the dedicated opt out portals provided by Facebook, Google, and Bing.
Using Personal Information
We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you informed on new artisan creations, services, and exclusive offers. We also use this data to screen our orders for potential risk or fraud.
Lawful Basis and Your Rights
For residents of the European Economic Area, we process your personal information under the lawful bases of your consent, the performance of the contract between you and the Site, and our legitimate interests which do not override your fundamental rights and freedoms. If you are a resident of the European Economic Area or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased completely. If you would like to exercise these rights, please contact us directly.
Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please contact us.
Cookies and Tracking
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. You can control and manage cookies in various ways through your browser settings. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Contact Our Workshop
For more information about our privacy practices, if you have questions, or if you would like to make a formal complaint, please contact us by email at support@riyumyi.com.
